On this page you will find a copy of our warranty, information on how to take care of your windows and patio doors, and multiple ways to resolve issues with your new or existing OKNA products. Please feel free to utilize the information provided to you here. If you have any questions about the information provided, please contact your certified dealer.
With quality manufacturing, we do not expect for things to go wrong with your new windows. However, in the case it does, your windows and patio doors are covered under warranty. OKNA Windows stands by its product with a Lifetime Limited Warranty covering manufacturing defects. To see the full extent of what our warranty covers, please click the link below to download.
How to Operate and Maintain
OKNA Windows’ products are virtually maintenance free due to the materials we use to make our products. However, there are some things you must do periodically to keep your windows and patio doors functioning properly. This guide will show you how to operate and maintain your OKNA products.
Condensation can be common in homes that have recently had windows replaced. Regular condensation can be confused with seal failure if you do not know the differentiating signs. This guide will explain what condensation is and how you can reduce it in your home.
IGU Inspection Criteria
There are specific guidelines to help determine the visibility of glass in a window. If you are concerned with the quality and visibility level of the glass in your new window, this guide can help you understand the process of glass inspection and how you can inspect the product in your home.
Mini Blind Operation, Maintenance, and Troubleshooting
Having mini blinds in your patio door is a great way to block out the sun, add privacy to your home, and add another level of safety by not having loose cords which can be a child hazard. Just like your windows and patio door, there are certain procedures that should be followed to maintain proper function of your mini blinds. This guide will explain how to operate, maintain, and troubleshoot issues with your mini blinds.
Window Opening Control Device (WOCD)
WOCD is a device that is intended to restrict how far you can open a window. When activated, a window will open no more than four inches, but can be disengaged to allow a window to be fully opened for escape and rescue. The WOCD reengages when the window is closed, at which point the window will only open no more than four inches again.